🧰 Helpdesk & Remote Support
- Unlimited user support during business hours
- Remote remediation for Windows & macOS
- Application help (M365, Google, VPN, printing)
- Plain-English communication, no jargon
Core Service
Your Complete Technology Department
Fully Managed Technology
We become your dedicated Technology team, handling helpdesk, 24/7 monitoring, patching, onboarding, and asset management under one flat monthly rate. Your team gets fast, friendly help when they need it; we handle everything else in the background.
💻 24/7 Monitoring & Maintenance
- Endpoint & server health monitoring
- Automated remediation & AV/EDR (managed)
- Backup job verification & SSL expiry alerts
- Quarterly onsite checks & tune-ups
🛡️ Patching & Compliance
- OS & third-party app patching (pilot → broad)
- Browsers, Java, Zoom, Adobe, and more
- Patch compliance reports & audit-ready docs
- CIS & cyber-insurance compliance evidence
🎒 User On/Offboarding
- Accounts, licenses & devices ready day one
- Role-based access, MFA & Conditional Access
- Secure offboarding, data transfer & device wipe
📦 Asset & License Management
- Living hardware & software inventory
- Warranty, lifecycle & renewal tracking
- Procurement help, standard builds & tagging
Microsoft 365 & Google Workspace, Managed for You
Cloud Computing / Office 365
We handle the setup, security, and licensing so your team can just log in and get to work, with nothing falling through the cracks.
🔐 Identity & Security
- Azure AD / Google Workspace
- MFA & Conditional Access
- Baseline hardening & alerts
📂 Collaboration
- Teams / SharePoint / Drive governance
- Mailbox, groups, retention
- DLP & sharing controls
🧾 Licensing & Enablement
- Right-sized plans
- Security training
- Admin workshops
Fast, Secure Internet & Wi-Fi for Your Office
Network & Wi-Fi Management
From gateway to switch to AP, we build reliable networks with clear documentation and safe defaults.
Design Standards
- Segmentation & VLANs with clear naming
- Guest & IoT isolation by default
- Secure VPN & admin access
Business Phone Systems That Actually Work
VoIP Phones
Modern, flexible calling for office, remote, and mobile users. We handle the setup, call routing, and support so your team stays reachable no matter where they are.
Numbers & E911
Auto-attendants
Hunt groups
Users & devices
Reports & QoS
✨ Highlights
- Desk phones & softphones
- Transcription
- Teams & CRM hooks
- Holiday schedules
Watch Over Your Facility with Managed Security Cameras
Camera & Surveillance
We design, install, and manage IP camera systems that give you real-time visibility into your facilities, accessible remotely from any device. Whether you need basic coverage or a multi-site deployment, we handle everything from hardware selection to ongoing support.
📷 What We Deploy
- Indoor & outdoor IP cameras
- Network video recorders (NVR)
- Remote viewing via mobile & desktop
🔒 Security & Monitoring
- Motion detection & alerts
- Encrypted footage storage
- Retention policies to match compliance needs
🛠️ Management & Support
- Proactive camera health monitoring
- Firmware updates & maintenance
- Scalable for multi-site deployments
Control Building Entry with Electronic Door Access
Door Access Control
Replace keys with electronic access control. We deploy card reader and fob-based systems that give you granular control over who can access which areas, with a full audit trail of every entry and exit.
🔑 Access Methods
- Key cards & fobs
- PIN pads & mobile credentials
- Biometric options available
⚙️ System Features
- Per-door, per-user permissions
- Scheduled access windows
- Remote lock/unlock
📋 Audit & Compliance
- Entry/exit logging
- Instant access revocation
- Reports for compliance & HR
Business Backup and Disaster Recovery, Done Right
Backup & Disaster Recovery
We back up your servers, cloud data, and computers and we actually test those backups. If the worst happens, you're back up and running fast.
🛡️ What We Protect
- Servers (physical/virtual)
- Workstations & laptops
- Microsoft 365 / Google Workspace
⚙️ How It Works
- 3-2-1 strategy with offsite copies
- Encryption in transit & at rest
- Automated verification
🚀 Recovery-Ready
- Documented RPO/RTO targets
- Periodic test restores
- Runbook for incidents
Upgrades & Projects, Done Without the Chaos
Technology Projects
From office moves to cloud migrations, we scope each project with clear timelines, transparent pricing, and minimal disruption to your team.
Already Have an In-House Tech Person? We Can Work Alongside Them.
Co-Managed Technology
Co-Managed Technology is designed for businesses that already have internal Technology staff but need additional depth, coverage, or specialist skills. We fill the gaps — handling monitoring, security, complex projects, or after-hours coverage — so your team can stay focused on the work only they can do.
🤝 How We Partner
- You keep full control of your environment
- We supplement where you need us
- Shared tooling & documentation
⚡ What We Cover
- 24/7 monitoring & after-hours alerts
- Security operations & patch management
- Projects, migrations & specialist work
Common Questions
- How much does it cost?
- Pricing is based on the number of people in your company and the services you need. Most businesses pay a flat monthly fee with no surprise bills. We’ll put together a quote after a short conversation about your setup.
- We already have a Technology specialist. Can you still help?
- Absolutely. Many of our customers have an internal Technology contact. We handle the background work (monitoring, updates, security) so your Technology specialist can focus on projects and day-to-day staff needs instead of being buried in alerts.
- How long does it take to get started?
- Most businesses are fully onboarded within 2–4 weeks. We start with a discovery session to understand your environment, then handle the setup with minimal disruption to your team.
- What happens if something breaks after hours?
- We offer after-hours coverage for urgent issues. For businesses that need round-the-clock support, we have plans that include 24/7 response. Not sure what you need? We’ll recommend the right level during your evaluation.
- Do we have to sign a long-term contract?
- We work on month-to-month and annual agreements depending on the service. We’ll walk you through the options and there’s no pressure. We’d rather earn your business every month than lock you in.