Privacy Policy

What we collect

We collect contact details and business information you provide (name, company, email, phone), plus technical data such as IP address, browser/device info, and form metadata. Support tickets and attachments may include logs or files you share. For AI or integration work, any client data is scoped by engagement and protected under your agreement.

How we use it

• Respond to inquiries, support requests, and service delivery
• Improve site reliability and security (logs and abuse prevention)
• Provide status updates and billing communications
• Fulfill contractual obligations in our service agreements

Sharing

We do not sell your data. We may share limited information with vetted service providers (e.g., email, ticketing, payment processors) solely to deliver our services. If required by law or to protect security, we may disclose information to authorities.

Security

We use access controls, logging, encryption in transit, and malware scanning for uploads. For AI and integration projects, data handling follows your policy and any documented data boundaries.

Cookies & preferences

We use essential cookies for site functionality (e.g., CSRF tokens, session/state). No advertising cookies are used. Theme preference is stored locally on your device.

Your choices

You can request access, correction, or deletion of your information where applicable. Contact us at info@systemalternatives.net or call 503-878-8000.

Changes

We may update this policy periodically. Material changes will be reflected on this page with an updated date.

Last updated: April 2024